Sales (New) - Albany, CA

stuhelfer
We went in on a rainy Sunday and looked and looked and looked.....without pressure. Neil showed us various cars and we went home to discuss (again without pressure). We came back the next day (rainy Monday) and looked again, this time at a different model (diesel). We discussed again and then decided on what we wanted. Even though it was not on the lot, Neil found a car that was on way to another location and carjacked it for us. Overall, a GREAT experience (and I am not one to use such a term lightly).
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Sales (Used) - Oakland, CA

berniemendia
I worked with Paul on my 2011 550i. Initially I came in to the showroom with my wife and we were very specific on what we wanted. We were looking at upgrading our 2007 550i. Within a couple of weeks Paul gave me a call and showed me a car that met our requirements. There were a couple of minor issues with the car. Paul addressed them and literally made the car perfect for us. His finance manager is very strait forward and accommodating. I?ve bought many cars over the years, but this purchase was by far the best buying experience I have had. Sincerely appreciate of the excellent customer service at BMW Weatherford. ? Bernie M.
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Service - Oakland, CA

amerijudge
Does it matter if your last name is Latino when you want to purchase parts from this company. It does, it most certainly does. I attempted to purchase a spare key on a recently obtained BMW from another dealer as to punish the buyer they will not sell you a key for my car. Proof of purchase, rejected. They needed someone with a non Latino name so i can get a key. I went to East Bay BMW where they were happy to get my $200 for a new spare key. Avoid.
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Sales (Used) - Daly City, CA

Ol4paws
I had a very pleasant time when I went to shop for a CPO bmw at Weatherford Stan was very helpul through out the process and finally got my first ever BMW 328i. Great experience with Weatherford i highly recommend buying excellent car at this dealership!! The facility is very nice and inviting. Thanks BMW for granting and providing me with a great financing!! Ramon I.
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Sales (New) - Lyndhurst, NJ

mmadhu
Exceptional Customer Service !Allen was very honest and transparent. Over all I like the dealership and will not hesitate to recommend it to my friends and family.
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Sales (New) - Omaha, NE

Tigrou
I bought a car in this shop and need to discussed the price with james. We agree on the price and the loan's rate and when it was the time to sign, james swithch the rate without any concern (a jump of more that 4% of the rate....). I tried to discuss with him, but impossible, he treated me like a bug that he want to crash. One of the worst manager that you can imagine, arrogant, selfish and not customer oriented. BMW is for me a sign of respect, high quality. But with James, BMW is for me sign of Arrogance, Disrespect... The price of this shop is ok, but huge problem of management.
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Sales (Used) - Los Angeles, CA

Lbernard123
Darek Hein was great. He found us the car we were looking for. Great customer service, fast easy process! I will totally recommend Darek to anyone when they need a car. We are very happy with our new car and the easy experience.
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Sales (New) - San Francisco, CA

chasenorlin
Weatherford BMW and John Meier are the best. Fantastic car buying experience, relaxed and stress free, huge inventory. John is the best car salesman I've ever met, and I'm a sales guy, I should know!
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Sales (Used) - Sacramento, CA

miketermaat
John took his time to make sure we understood every step in our used car purchase. He made sure we were happy thru the time we spend at the dealship, made sure we were comfortable, and got us all that was promised to us. I would use this dealership again. Sincerely, Mike & Shar TerMaat Pollock Pines, CA
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Sales (New) - Fremont, CA

sjang123
One of the best BMW dealers in the bay area so far! They have the best selection of both new and used cars . Neil is a professional and knowledgeable sales executive to work with.
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